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Airbnb management service, with a Twist

While Airbnb hosting is an absolutely fantastic way to earn money and get the most out of your property without the obligations that come with longer leases, it’s not easy work. Airbnb property management can quickly become a full-time job by itself, with cleaning, maintenance, guest check-ins, photography, review management, promotion, and more being required to ensure that your property is staying visible and viable.
At Oasis Stay, we aren’t just an automated Airbnb management service that checks the boxes of service without standing out. Instead, our Airbnb management specialists are passionate and dedicated to showcasing the best of the best, ensuring that your house or apartment stands up there with the best Airbnb properties in Australia. We take care of everything, from Airbnb property staging to photography, guest queries, and much, much more, to ensure that you are getting the highest rental yield possible out of your property.
So, experience property management the Oasis Stay way today and start the journey towards better Airbnb hosting.

What is the Oasis Stay Difference?

Whether you’re just starting out or you’ve been on the Australian Airbnb property market for years, Oasis Stay understands that hosting and letting people into your home can be an anxious experience.

Protection & Peace of Mind

It takes a lot of trust to put your home on the Airbnb rental market, and we at Oasis Stay are here to ensure that we earn that trust at every step of the process. With thorough guest screening and guideline enforcement, we make sure that guests are respecting your property as if it was our own. Plus, with every check-out, we inspect the property for damage and faults to make sure that any issues are immediately taken care of and resolved.

A Truly Personalised Australian Airbnb Management Experience

When you’re entrusting the management of your Airbnb rental property to an agency, it’s important that they are transparent and give you the time and attention that you deserve. Our one-on-one local Melbourne-based property management team will ensure that you have a responsive, attentive account manager working with you to get the best from your property.

Your account manager will be the one taking care of your property, handling check-ins and check-outs, and making sure that your property is being managed in a way that is suited to your preferences and needs. We’re a local business, and that means all the care and responsiveness that comes with being on the same hours and working towards the same goal.

Better Management, Higher Income, Higher Occupancy

Growing a successful Airbnb property means more than just having a nice house in a good location. After all, the short-stay rental industry can be very competitive, and you will always need that little extra work to really stand out from the crowd.

Our team handles every facet of the Australian Airbnb management experience, from professional photography and perfectly targeted listings to ensuring that every tenant leaves happy and satisfied. Better visibility and more good reviews mean higher rental yield and more consistent bookings; what’s not to love?

Flexible Airbnb Listing & Management

Getting the highest yield out of your Airbnb property doesn’t have to mean a 365-day-a-year listing. As a householder, you can make extra income while travelling, which also ensures that your house will be cleaned, maintained, and occupied while you are away.

Not only that, but with the use of our property portal, you can schedule your property availability, ensuring that you have full control over when your home will be accessible by short-stay rental guests.

Consistently High-Quality Services Across Australia

Whether you’re in need of Airbnb rental management in Melbourne, Brisbane, Queensland, or Sydney, our specialists are working across Australia to provide you with the best service possible. So, if you’re a property investor with Airbnb listings in various states, we can manage every one of your properties all under one roof. Plus, each of our property experts has an intimate knowledge of their area and surrounding suburbs.
This allows us to provide a more personalised service that is catered to the unique charms and benefits of your property’s location.

Our Services

Whether you’re just starting out or you’ve been on the Australian Airbnb property market for years, Oasis Stay understands that hosting and letting people into your home can be an anxious experience.

Regular Airbnb Cleaning, House Keeping & Maintenance

Keep your entire property spotless with little to no downtime between stays with regular cleaning & maintenance before and after your guests.

Professional Furnishing & Home Styling

Get your home looking its absolute best for photography, stays and more with our professional home styling & furniture sourcing services.

Australian Airbnb Property Management

Take the stress out of managing your property with a team of experienced, Australia-based management experts.

24/7 Expert Customer Service

Whether it’s a broken bulb or the water turning off, you need to make sure your guests have someone to call, which is why we offer 24/7 customer support.

Long-Term Property Rental Management Services

Going away for an extended period? Need your property to be managed for a little longer than usual? Oasis Stay is here to help with anything and everything you may need.

Calmer, Better
Airbnb Management Services

At Oasis Stay, we understand how chaotic life can get at the best of times, let alone when you’re trying to manage the day-to-day obligations of a short-stay rental property on your own. It’s tough, and that’s why so many people decide to opt for Airbnb property management, especially in Australia where the market has grown so large over the past decade. This is all to say that we have done what we can to provide a better, all-inclusive Airbnb hosting package, allowing you to leave the tricky parts in our hands while you focus on the things that really matter.
With hosting in Melbourne, Sydney, Brisbane, Queensland, Geelong, Hobart, the Mornington Peninsula & more, Oasis Stay has everything you need to make your guests’ stays peacefully perfect.

Our Australian Airbnb Management Services

Listing Creation

Your listing is the first thing potential guests will see, so we make sure it stands out from the crowd with highly-optimised listings across multiple short-stay rental platforms.

Price Optimisation

Achieving the highest rental yield from your property means being adaptive and proactive, which is why we dynamically adjust and optimise rental prices for your properties to ensure a greater return. We also consider public holidays, events, and spikes in demand for your area, so you can be sure that you’re getting the best returns all year round.

Guest Management

To ensure that your property is getting the reviews and guest reactions it deserves, our team handles the entire guest management process from start to finish. This includes guest bookings, payment collection, communication, guest management, customer service, information gathering and follow-ups.

Check Out Cleaning

After each stay, our Airbnb cleaning and maintenance team will make sure that your property is ready and prepared for its next guests. We will handle the entire process, including cleaning, toiletries, liners, laundry, bedding, and replenishing of supplies.

Maintenance Coordination

In the event that a fault is found with the property, either by our maintenance staff or a guest, our team will respond and provide any required services as soon as possible. We pride ourselves on our guest satisfaction, and no matter the time, our customer service team will do whatever is required to make sure your guests have a 5-star stay.

Guest Screenings

An Airbnb experience is only as good as its guests, and that’s why Oasis Stay prides itself on an extensive guest screening process to ensure the least risk to your property possible. We understand that rental yield is only half the picture and that keeping your property safe and protected is just as important as keeping a steady stream of guests.

The Oasis Stay Owners Portal

Want to live in your rental property? With the Oasis Stay Owners Portal, booking time is free, flexible, and simple! That way, if you find yourself travelling to the suburb of your investment property, and need to make sure that your property will be available and guest-free, you have full control over that, with the knowledge that your property has been well taken care of in preparation for your arrival.

Process of Oasis Airbnb Management Services

Onboard with Oasis easy and efficient.Follow 4 steps below to get it online

We come to you

Once your inquiry has been made, our sales representatives will contact you with a realistic forecast of what will be required, as well as genuine advice on how we can pursue the maximum rental profit for your property.

Contract

There are different models based on what works for you. No lock-in contract, no stress.

Listing

Once the keys have been exchanged and contracts have been signed, we launch the listing process. We promise to get your property online within 5 working days.

Sit back and enjoy the cashflow

Each owner will have a personal support team and portal access, allowing you to monitor your income anytime, anywhere.

FAQ – Airbnb Management Service

Different areas tend to attract different interests or clienteles. Given that Covid-19 has dramatically changed people’s renting behaviours, local/interstate short-term renting has since picked up enormously due to limited overseas travelling options. Residential suburban areas tend to attract longer stays and are less impacted by peak seasons, which in turn bring stable income to property owners. Touristy areas like city downtown area or holiday home areas along the coastline have constantly been attracting short stays at a higher nightly rate.

As long as your property is located in the convenience of public transportation, shopping districts, hospitals and schools, or is simply surrounded by spectacular views, it is short-term stay rental friendly.

Yes absolutely! Given that we provide full-service Airbnb host management for property owners across the country, we naturally have a lot of clients that aren’t within the same state as the property they’re looking to have managed. Having an Airbnb property management service take care of the day-to-day operations makes managing an Airbnb from a distance far easier, and you can have peace of mind knowing that your investment is in safe hands.

We only charge one ongoing management fee of 18% plus GST. An one-off listing fee will apply which can vary, depending on the readiness of your property. In order to get your property ready for short-term rental, the listing fee usually covers professional photography, initial cleaning and linen drop off, and lockbox set-up fee. No other hidden fees whatsoever.

18%+GST management fee structure offers flexible terms where owners are free to utilise their properties for own use and convert to long-term anytime, whereas 25%+GST management fee structure guarantees home owners a minimum rental return over the next 12-month period. Home owners will get topped up to the guaranteed threshold nonetheless.

There are three proven ways of filtering out irresponsible guests that we do to tackle this problem.

Complete positive guest profile

Firstly, instant bookings will only be taken when a guest has a completed profile with profile photo, and positive host reviews in the recent times. However, we don’t say no to all first timers. They will need to provide the valid reasoning/occasion of the booking is made for, and the detailed information on other guests staying, and show us the wiliness of looking after the property with all due care, and respecting the neighborhood. Booking requests will be accepted accordingly.

Minimum night stay set up

Secondly, minimum night stay for weekends and different type of properties will be closely monitored and set up according to public/school holidays and all other peak seasons. It largely disinterests party goers and avoids potential damages that those guests could bring to your property.

Thorough routine walkthrough upon each guest departing

Upon guests departing, we do a thorough walkthrough for your properties and look for damages. Any damages found will be identified and raised to the relevant guest for reimbursement. However, we do recommend you to take out your own separate insurance to cover you for damages that cannot be recuperated from the guests or Airbnb.

Airbnb allows hosts or home owners to have more control over who they would like to host. It also offer its own Host Protection insurance which provides hosts with primary liability insurance coverage, meaning it generally applies first, regardless of other insurance policies a host may have. We also list on other multi platforms such as booking.com, Expedia, Tripadvisor and Homeaway, etc. Those platforms attract mostly international tourists who don’t mind to pay a higher price for their stay. However you won’t have the flexibility of choosing your preferred guests. They are a great add-on to your property rental income.

In saying that a successful short-term letting usually offers home owners a significant rental boost by 30-60% over time, it isn’t going to double or triple your existing long-term rental instantly. It takes time to build up the momentum and positive reviews for your listings, which in turn would lead to an exponential rental income increase.

There isn’t a definite answer to it. Long-term rental is more of a traditional way of leasing, which offers great stability and security in your rental income, and doesn’t require you to invest too much upfront. However, you will be locked in to a contract where rent and end-of-lease time will be fixed for a prolonged period. You won’t be able to do anything about a delinquent guest or have any control over your property within the lease period.

Short-term rental on the other hand, gives home owners the flexibility of utilising their own property anytime they would like, or sell off their property when they are ready, as there is no lock-in contract with short-term rental. Higher nightly rates are also more commonly seen and charged onto guests when your property is being managed on a short-term basis, which in turn boosts your rental income in a short period of time, especially during peak seasons or holidays. Tax benefit is also one big thing that entices home owners to short-term rental. Purchases made to furnish your investment property, as well as items such as appliances and repair costs can be claimed as a tax deduction.

At the end of the day, you could easily convert to long-term lease if short-term rental isn’t working out for your property. However you will never know the rental income making potential of your property if you never try.

No you don’t have to. No lock-in contract. However, we suggest to give it at least 2 to 3 months to see if it is working out for you.

While some recognised sharing economy platforms provide some form of cover or guarantee for hosts renting their property to guests. For example, Airbnb offer a Host Guarantee as well as Host Protection Insurance and Experience Protection Insurance, which may protect hosts for some loss or damage caused by guests. However it doesn’t necessarily cover you for all instances of property damage incurred during a guest’s stay.

Examples of what may not be covered under covers or guarantees provided for hosts by some recognised sharing economy platforms include:

  • Your liability to a guest or other person;
  • Loss of rental income;
  • Temporary accommodation;
  • Natural perils;
  • Identity theft;
  • Valuable items and cash;
  • Losses exceeding $1 million;
  • Damages from indirect causes; and
  • Damages from delays

Thus we would recommend hosts and home owners to take out short-term rental insurance where you can to have that peace of mind.

Guests do. Home owners don’t need to worry about that. Cleaning fee would consist of labour, linens change-over and consumables restocking.

GST doesn’t apply to residential rent. You’re not liable for GST on the rent you charge, and you can’t claim any GST credits for associated expenses.

However, you may need to pay capital gains tax (CGT) on the rental income you make out of your investment properties. Hence, you will need to keep records such as:

  • Statements from platforms that show your income 
  • Receipts of any expenses you want to claim tax deductions for

Once you have submitted your inquiry on our website, one of our area managers will be in contact to get to know your circumstances more on the same day or the following business day. An inspection with us will be arranged to prepare your property ready for short-term rental. Once we have signed the contract, a photography shoot and/or a comprehensive furniture packaging can be arranged if needed. Your property is usually listed on the short-term rental platforms within the next 3-5 business days.

Are you looking to receive professional Airbnb management services across multiple listings? Leave it to us! As a leading full-service property management company, we know how to manage multiple Airbnb listings with ease, so no matter how many properties you have, the team at Oasis has you covered.

Testimonials

Andrew Carew-Reid
Andrew Carew-Reid
17 October 2023
Oasis Stay offers professional and knowledgeable management for Airbnb properties.
Prasantha Lenora
Prasantha Lenora
15 October 2023
This is a very good location to close to air port, public transport shopping centre and city, worth price too.
Matthew Williams
Matthew Williams
13 September 2023
Unbelievable. Can’t be faulted. Would recommend to anyone
Damien Walsh
Damien Walsh
13 September 2023
Aaron and the team at Oasis have made renting out my Brunswick property seamless, easy and professional! Communication was great from the team and my wife I are now stress free!
zoe ilett
zoe ilett
12 September 2023
Thoroughly recommend Oasis stay, easy and convenient to deal with.
Nathan Scolaro
Nathan Scolaro
10 September 2023
Excellent property manager. Very efficient and reliable service, great cleaning, friendly & easy communication. Highly recommend!
Inna M
Inna M
7 September 2023
I would highly recommend Oasis Stay as a manager for your short stay property, they are professional, responsive and have a good tram of cleaners. Keeping everyone happy, owners and the guests. Thank you!
Joshua Porter
Joshua Porter
28 August 2023
Really appreciate Aaron's service, responsiveness and commitment. We researched and interviewed other companies, but Aaron's hands-on, reliable and supportive approach was second-to-none. Thankyou Aaron and team.
King Esplana
King Esplana
17 August 2023
Aaron and his team were amazing. I once stayed at one of their properties in CBD and it was a very relaxing experience. Communication was prompt, check in was smooth and the unit was well prepared for us. Everything was on point. Will definitely come back. Highly recommended.
joshua steen
joshua steen
7 August 2023
Fantastic experience at Oasis. Highly recommend

Take the Next Step In Your Airbnb Hosting Journey With Oasis Stay

If you’re ready to increase your rental yields, improve the experiences of your guests, and receive a full suite of specialist property management services, speak to the experts at Oasis Stay today.