Day: 19 September 2021

Offering your guests a few common or luxury comforts for their stay in your Airbnb is a great way to win them over. 

Bathroom essentials are ideal so that guests can maintain comfort and good hygiene on their trip. To ensure that your Airbnb property is kitted out with the best bathroom essentials, here is a list of the top 10.

1. Shampoo and conditioner

No matter if someone is staying in your Airbnb for one night or seven, they might want to wash their hair. Therefore, offering shampoo and conditioner are bathroom staples so that guests can wash properly during their stay. The most affordable way to keep them topped up is by adding a huge dispenser for each product and filling them up after each guest. Keeping them full to the top looks good and means that the guest can feel that they can use as much as they like, which will make them feel that they are getting the most for their money. 

2. Body wash

Another bathroom essential for good hygiene is body wash. There is nothing worse than going on holiday, getting in the shower, and realising that there is nothing to wash with.Make sure to add one to both the shower and the bath so that guests can be ready to wash at any moment.

3. Hand soap

For the sink, hand soap is key. Add a new one for each new guest; otherwise, it can be unsanitary. A hand soap that is nicely packaged will amp up your bathroom aesthetic and make your guests feel like they are in a hotel. 

4. Hand sanitiser

For one step further and to amp up your hygiene rating, offering your guests hand sanitiser in the bathrooms will allow them to keep safe and hygienic all day long. Adding these to the vanity alongside the soaps and towels is a nice touch so that your guests can attain good hygiene throughout their stay.

5. Bath towels

Every guest will likely shower or bath in the Airbnb. They might not think to bring towels with them. When you stay in a hotel, you don’t need a towel. Thus, guests will expect the same experience. Offering fresh bath towels is ideal for guests to feel at home. It will keep down their costs and be super convenient for them.

6. Toilet paper

Not only should you add toilet paper, but you should add extra toilet paper for your guests. Having enough toilet paper will ensure that your guests do not need to spend extra on toiletries, and they can feel like they are at home with a large stock.

7. Towel rack

A warm towel is the best feeling after stepping out of a warm bath or hot shower. Adding a towel rack to your Airbnb bathroom is a nice way to upgrade its aesthetic and comfort. It gives guests a place to hang their towels to dry. Plus, it is ideal if it warms up and keeps the towels toasty.

8. Trash can 

For hygiene reasons, it is essential to add a trash can to your Airbnb bathroom. There, guests can dispose of their sanitary items without having to find another bin on the property. 

9. Bath mat

A bath mat is essential for health and safety reasons. Adding one to a bathroom not only creates more comfort when a guest steps out of the shower or bath. But, they prevent slipping and reduce the amount of water that goes on the floor. 

10. Mirror

Your guests will likely rely on the bathroom as a place to get ready for the day or evening. They will not be used to the bedrooms to get ready in. being able to place their toiletries in one place and get ready when they are settled is ideal. Most people add their toiletries to the bathroom of guest accommodation. Thus, adding a mirror to your Airbnb bathroom will be convenient and home-like for the guests. There, guests can get ready and check themselves before they leave for the day. To amp up the comfort and luxury of your Airbnb, adding these simple bathroom essentials will help. A simple towel rack full of fresh towels and in-shower amenities can make your guests feel at home. 

 

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Want to learn more about preparing your home for Airbnb? Stay up-to-date with the Oasis Stay Airbnb management blog, or contact us today to see what we can do for you!

Using a messaging strategy is useful as an Airbnb host. You can automate message responses so that customers are not left in the dark. Plus, a message strategy will help you maintain positive and satisfactory communication with your customers. 

Messaging can take up a lot of your time, which can be an issue if you have a full-time job alongside being an Airbnb host. So, if you don’t think that you’ll be able to maintain consistency with it, working with an Airbnb management company is also a fantastic option.

Whether or not you have a job, keeping up messaging is key. On that note, here are some tips for how to create a message strategy as an Airbnb host.

Why use the Airbnb platform to chat?

Using the Airbnb platform to chat, you and your customers can be protected. The Airbnb Terms of Service limits communication and ensures that no bad language or threats can be sent or received. Likewise, it protects any private details that the host and customer wish to discuss. 

How to use the Airbnb messaging service

Luckily, the Airbnb messaging service is simple to use. Simply log in to your account (as a host you will need to login to the hosting version of Airbnb). Click on the messages tab and search for threads, messages, and message requests to chat with your customers.

How should I message as a host in Airbnb?

As an Airbnb host, you will want to keep your customers satisfied at all times. You might want to consider setting up automated messages before starting so that your customers can receive a response immediately. Automated messages can also let your customer know when to expect a reply. Likewise, you can set up automated messages so that you do not need to respond to frequently asked questions. For instance, if a customer requests information about available dates, the keywords ‘available dates’ will allow the message to send over the relevant information. Moreover, an automated message can send your customer information before they check out. It simply reduces your admin.

Airbnb message templates

Next up, you will want to consider creating messaging templates for easy admin. These can be used for message automation or for you to use instead of retyping the same (or similar) responses time and time again. To be the best host possible, you will want to maintain positive and friendly language. Here are some message templates to take inspiration from or use for messages as an Airbnb host. 

Pre-booking message

When customers wish to use instant book (the service that requires no communication between customer and host), you might want to speak to your customer before they continue with booking. This simply allows you, as a host, to say hello and hand over any extra details that you think your customer might need. In this message you should introduce yourself, talk about Airbnb (what it offers), and follow up with some questions:

• What is the purpose of the stay?
• Who is travelling to the Airbnb?
• What is the check-in time?
• Are there any special requests?

Always sign it off with friendly ‘best wishes’ or ‘kind regards’ to show that you are a welcoming host. 

Confirmation message

After a customer books their stay at your Airbnb, you will want to send them a message for confirmation of the booking. This allows them to verify that the booking has been accepted. In this message, simply thank the customer for their business and let them know that you look forward to welcoming them. Also, include a short sentence to let your guests know that they can contact you should they have any questions. 

Touch base with your guests before check-in

Before the check-in date approaches, you might want to touch base with your customer. Simply let them know that you look forward to their visit. A touch base message also gives you the opportunity to share any last-minute details such as Wi-Fi passwords, check-in details, and information about the area.A good host should share recommendations and tips for the customer to get the most out of the area.

Check-in’s and check-up’s

If you are not physically attending the check-in process, which is pretty common to save you time as a host, then you can send a confirmation of check-in. Whilst the guests stay, you could send a message to ask if they are enjoying their time and let them know that you are available should they need help. 

Check-out messages

Finally, you will want to conclude a stay with a check-out message. Simply thank them again for their business. You could also use this as an opportunity to ask for a review. The better your reviews, the better your Airbnb hosting business will be.